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Frequently asked questions:
Why am I getting this message: "Source and Destination cannot
refer to the same physical partition?"
The
source and destination drive or partition path should not be the
same. If you only have one drive, use a USB or external hard
drive as your destination path. Don't create a partition after
losing data, because this reduces the chance of a successful
recovery.
Why does the recovery operation take so long?
Depending on the size of the disk, it may take some time to
recover the file, especially if you are using Extensive mode.
What happens if the destination drive is full?
If
you see the following message:?"Destination disk is full, please
free up space.", free up drive space on the destination drive,
and then choose one of the options.
I was not able to recover the file, now what?
If
you used Quich Scan mode, try again in Deep Scan mode. It's
possible that the free space was overwritten, especially on a
solid-state drive (SSD). If you need help, contact your
administrator.
Why are additional files recovered from my operating system
drive?
Behind the scenes, Windows is constantly creating and deleting
files. By default, Windows File Recovery filters out these
files, but some slip through. |
